How to Improve Listening Intelligence in a Workplace

 

To start with, you should give your undivided attention. It is essential to note that offering your full focus to those who you are with will change how you are received. This is essential since lack of attention causes people to devalue the conversation. Like when you are talking to someone, and he/she is busy with their smartphone. Therefore, you should maintain eye contact during the discussions and meetings, and put all other inessential things aside. This way you will display your focus on encouraging other individuals to also stay focused and present in the meeting.

 

Apart from that, you should also take the time to listen. One of the most significant mistakes that you should not make is to monopolize the conversation. This is because after some time people will start tuning you out and your message will be lost. Therefore, you should be very accurate with your words and avoid negativities and unnecessary inputs. Besides, you should also pause after giving some essential points so that you can take questions or assess their understanding. One good thing with this is that it will make your staff members feel that they are playing an active role in the conversation making them pay attention.

 

Besides, you should be mindful about how you are communicating. You should know that your words are only a portion of the message you relay to your staff members. For instance, body language and tonality contribute heavily towards the efficiency with which your message is taken. Besides, you should also maintain a relaxed stance and facial expression while speaking with employees.

 

Apart from that, you should also rest your arms by your sides rather than crossing them over your chest as this is a defensive posture. It is also necessary that you maintain eye contact and smile throughout the conversation. Be sure to read more now!

 

Also, you should follow up in writing. It is true that no matter how successful your meeting was, it is clear that the attendees will not be able to remember all the things exactly how you said them. Therefore, you should designate a person who will be taking notes in advance before you go to the meeting. He/she will be in charge of capturing everything that is said in the conference and summaries them into short and clear points. This way you can send them to your team members through their emails so that they can refresh their knowledge. For further details regarding listening, visit https://www.britannica.com/topic/Listen.